Privacy Policy

Quick overview

We collect only what we need to run the site, respond to requests, deliver services, and measure performance. We may use cookies and similar technologies, including those used by Google services, to understand traffic and improve advertising performance (where enabled).

Note: This page is informational and doesn’t replace professional legal advice. If you have questions, contact us and we’ll help.

Who we are

OZVISUALS is a video editing studio. This Privacy Policy applies to our website and related communications (for example, email and WhatsApp messages you send us).

Contact details

• Email: contact@ozvisuals.us
• WhatsApp: +2126 5355 6915

Information we collect

Information you provide

• Contact details (name, email, phone/WhatsApp) when you message us or request a quote.
• Project information (brief, timelines, links, files) that you share for service delivery.
• Communications (messages and attachments) you send us.

Information collected automatically

• Device and usage data: pages viewed, approximate location (derived from IP), browser type, referral source, and interactions.
• Cookies / similar technologies: used to keep the site working, understand traffic, and (if enabled) measure ad performance.

Sensitive information

Please avoid sending sensitive personal information through website forms (for example: government IDs, health data). If you need to share sensitive materials for a project, ask us for the preferred secure method.

How we use your information

• To provide services, deliver edits, manage projects, and communicate with you.
• To respond to inquiries and send quotes, invoices, and service updates.
• To operate and improve the website (performance, troubleshooting, security).
• To measure marketing effectiveness (e.g., aggregated conversions, attribution) where enabled.
• To comply with legal obligations and enforce agreements.

Legal bases (EEA/UK where applicable)

• Contract: to provide requested services.
• Legitimate interests: to operate, secure, and improve our business and website.
• Consent: for certain cookies/advertising technologies where required.
• Legal obligation: to comply with law.

Cookies and similar technologies

Cookies are small files stored on your device. We may use cookies and similar technologies (like pixels) to keep the site functional, understand traffic, and (when enabled) measure advertising performance.

Your choices

• You can control cookies through your browser settings (block, delete, or limit cookies).
• Some features may not work correctly if you disable certain cookies.

Google Ads, analytics, and advertising measurement

If we run advertising or measurement tools, we may use Google services (such as Google Ads and/or Google Analytics) to understand how users interact with our site and to measure ad performance. These tools may use cookies or similar technologies to collect usage data and provide aggregated reporting.

What this can include

• Conversion measurement: understanding whether an ad led to a visit, inquiry, or other action.
• Remarketing (where enabled): showing ads to people who previously visited our site.
• Aggregated reporting: performance insights (not designed to identify you personally in our reports).

Opt-out options

• Google Ads Settings: adssettings.google.com
• Google Analytics opt-out add-on: tools.google.com/dlpage/gaoptout
• Network Advertising Initiative: optout.networkadvertising.org
• DAA opt-out: optout.aboutads.info

Important: If you opt out, you may still see ads, but they may be less relevant. Browser controls and device settings can also affect how cookies work.

How we share information

We do not sell your personal information. We share information only as needed:

• Service providers who help us run the site, communicate, store files, or measure performance (e.g., hosting, email, analytics).
• Legal / safety reasons: to comply with law, respond to lawful requests, protect rights, prevent fraud, or enforce agreements.
• Business operations: if we reorganize, merge, or sell assets, information may be transferred as part of that process.

International transfers

Depending on where you are located, your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, including service delivery, record-keeping, dispute resolution, and legal compliance. Retention periods vary based on the type of data and our obligations.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, but we work to reduce risk and respond to issues quickly.

Your privacy rights and choices

Depending on your location, you may have rights regarding your personal information, including:

• Access, correction, or deletion of your information
• Objection or restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

California (CCPA/CPRA)

California residents may have additional rights to know, delete, or correct personal information, and to opt out of certain “sharing” for cross-context behavioral advertising (where applicable). We do not sell personal information.

EEA/UK (GDPR)

You may also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us at contact@ozvisuals.us. We may need to verify your request to protect your privacy.

Children’s privacy

Our website and services are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice.

Contact

Questions about privacy, data use, or this policy? Email us at contact@ozvisuals.us or message us on WhatsApp: +2126 5355 6915.